Reservations
+52 322 223 4543 | +52 322 222 2148

Privacy Policy

Villa Mercedes Petit Hotel respects the privacy of all our guests, and we are committed to protecting it. To best serve you throughout this Web site, you will be asked to provide a variety of information. This information will allow us to provide a personalized experience for each visitor to our Web site.


This Web site does not collect, save or store any personal information from visitors that simply browse this Web site, unless you voluntarily and intentionally provide it to us. We do not collect personal information without your knowledge or consent. Any personal information that is requested on our Web site is necessary in order to perform a particular service.


We request personal information from you in order to process online reservations. You must provide contact information (such as name, mailing address, telephone number and email address) as well as financial information (such as credit card number and expiration date, etc.) in order for us to process your reservation. This information is used for billing purposes and to reserve a room. If there is a problem with a reservation, the information provided will also allow us to contact you.

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